Terms & Conditions
ForeverFresh.uk
Last updated: [16-02-2026]
1. Introduction
Welcome to ForeverFresh.uk. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use this website.
2. About Us
ForeverFresh.uk is an online retailer specialising in perfumes and fragrance products.
Business details:
Business Name: Forever Fresh
Website: www.foreverfresh.uk�
Email: customer.service@foreverfresh.uk
Registered Address: 4 gaythorne street, bl1 8lq
3. Eligibility to Use the Website
By using this website you confirm that:
You are at least 18 years old, or
You have permission from a parent or guardian
The information you provide when ordering is accurate and complete.
4. Products
We sell fragrance and perfume products.
We aim to ensure that:
Product descriptions are accurate
Images represent the products as closely as possible
However:
Packaging may vary from images shown
Fragrance perception may vary from person to person
5. Pricing
All prices displayed on ForeverFresh.uk:
Are in GBP (£)
Include VAT where applicable
We reserve the right to:
Change prices at any time
Correct pricing errors
If a pricing error occurs after you place an order, we will contact you before processing.
6. Orders
When you place an order:
You will receive an order confirmation email
Your order is accepted only when the product is dispatched
We reserve the right to refuse or cancel orders if:
Products are unavailable
Payment is declined
Fraud is suspected
7. Payment
We accept payment via secure third-party payment providers.
Payment must be received before products are dispatched.
ForeverFresh.uk does not store your payment card details.
8. Shipping & Delivery
We aim to dispatch orders within [1–3 business days].
Delivery times depend on the courier and location.
We are not responsible for delays caused by:
Courier services
Weather or events outside our control
Delivery costs will be shown during checkout.
9. Returns & Refunds
Under the Consumer Contracts Regulations 2013, customers have the right to cancel their order within 14 days of receiving the goods.
Conditions:
Items must be unused and sealed
Original packaging must be intact
For hygiene reasons, we cannot accept returns of opened perfumes unless the product is faulty.
To request a return, contact:
Customer.service@foreverfresh.uk
Refunds are processed within 14 days after the returned item is received and inspected.
10. Faulty or Damaged Products
If your order arrives damaged or faulty, please contact us within 48 hours with:
Order number
Photos of the issue
You will be offered:
A replacement, or
A full refund.
This complies with the Consumer Rights Act 2015.
11. Intellectual Property
All content on ForeverFresh.uk including:
Logos
Product descriptions
Images
Website design is the property of ForeverFresh.uk or its licensors and is protected by copyright laws.
You may not reproduce or distribute any content without written permission.
12. Limitation of Liability
To the fullest extent permitted by law, ForeverFresh.uk shall not be liable for:
Indirect or consequential losses
Loss of profits or business
Website interruptions
Nothing in these Terms limits your statutory rights under UK law.
13. Privacy
Your personal information is processed in accordance with our Privacy Policy and the UK General Data Protection Regulation.
14. Changes to Terms
We may update these Terms at any time.
Updated versions will be posted on this page with the revised date.
15. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
